Privacy policy
We are committed to protecting and respecting your privacy. This policy sets out the terms on which any personal data we collect from you or that you provide to us will be processed by us. We ask you to read this privacy policy carefully to understand what personal data we hold and how we handle it.
Information we may collect from you
We collect information when you register on the site, enter competitions, subscribe to our mailings, send us feedback or contact us through the site. The information may include your name, address, username, profile pictures or email address, but may also include information such as your IP address or information about your preferences and purchasing habits.
If you log in to one of our sites with a social login, you give us access to your social data in the relevant social network.
- Information about your visit, including the pages you visit before and after our site and the products you view or search for.
- The length of visits to certain pages, information about interaction on the page (such as scrolling, clicks and mouse movements) and the methods used to view the page.
Emails sent as part of our marketing programmes use so-called clear gifs (web beacons). These tell us whether an email has been opened. Web beacons can be deactivated by turning off the 'image attachment' in the email.
If you use one of our mobile apps, we may also collect information about how you use our app.
When you visit our website, we may use cookies and other technologies to automatically collect technical information, including your IP address, login details, browser type and version, device ID, location and time zone settings, plug-in types and browser versions, operating system and platform, page response time and download errors.
The information we receive and receive from other sources:
We may work with and receive information about you from third parties (including, for example, business partners, technical, payment and delivery subcontractors, advertising networks, analytics providers and search information providers). We may also collect information about you from publicly available sources, including publicly available social media content.
Children
We do not intend to collect personal information online from children under the age of 13 or in accordance with local legal requirements. This website is designed and intended for use by adults. If you are a child of an age where parental consent is required in your country, you should review the terms of this privacy notice with your parent or guardian to ensure that you understand and accept them.
If we discover that we have collected information from a child without the consent of a parent or guardian, if such consent should have been obtained, we will delete the information as soon as possible.
Your ability to receive prizes, samples or other rewards may be limited to users over a certain age. We may use your personal information to perform age verification and enforce any age restrictions.
Storage of personal data
We do not currently store or process any personal data outside the European Economic Area ("EEA").
We make every effort to keep your personal information secure and take all reasonable precautions to ensure the security of your personal information and require trusted third parties who handle your personal information to do the same.
However, the transmission of information via the Internet is not completely secure. While we will do our best to protect your personal information, we cannot guarantee the security of your information transmitted to our site; any transmission is at your own risk. Once we receive your information, we will use strict procedures and safeguards to prevent unauthorised access.
How we use your information
We may use the information we hold about you in the following ways:
- To ensure that content from our website is presented in the most effective way for you and your computer.
- To enable you to participate in the interactive features of our services when you choose to do so.
- To provide you with a tailored and relevant experience. We may display relevant advertising tailored to your preferences when you visit our websites or social media channels and measure the effectiveness of this advertising.
- To notify you of changes to our services.
- To reach you on social media, either directly or through tailored advertising content.
- In an anonymous form to better understand our customers and how we can improve our website, products and services.
We may also use the information we hold about you to provide you with information, products or services that you request from us or that we think may be of interest to you. This may include contacting you by email or text message if you register to receive information from us or have otherwise consented to receive such messages. You can unsubscribe from future emails or text messages by following the instructions in each message.
Some of our websites and applications allow users to upload their own content. Please note that any content you upload to one of our social media platforms may be displayed publicly and you should exercise caution when providing certain personal information, such as financial information or address details via these platforms. We are not responsible for any actions taken by others when you post personal information on one of our social media platforms.
Disclosure of your information
We rely on trusted third parties to perform a range of business operations on our behalf. We only provide them with the information they need to provide the service and require that they do not use your data for any other purpose. We always go to great lengths to ensure that all third parties we work with ensure the security of your personal data and comply with the General Data Protection Regulation (formerly the Data Protection Act). We may share your personal data with third parties if:
- provide services to us, in which case we will require them to keep your personal data secure and confidential and to use it only as instructed.
- we or substantially all of our assets are acquired by a third party, in which case personal data held by us about our customers will be one of the transferred assets.
- we are required to disclose or share your personal information to comply with any legal obligation or to enforce or apply our terms of use or other agreements; or to protect the rights, property or safety of our company, our customers or others.
- we have specifically obtained your consent, for example if you take part in a competition or promotion that we are organising with a partner.
We will never sell your personal data.
Your rights
It is important that you can control your personal data. You have the right to ask us not to process your personal data for marketing purposes and not to contact you if you do not wish us to do so. We will inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your data to third parties for such purposes. You can exercise your rights to prevent such processing by checking or unchecking certain boxes on the forms we use to collect your data. You can also exercise this right at any time by contacting us.
Access to information
The General Data Protection Regulation (formerly the Data Protection Act) gives you the right of access to information about you. Your right of access can be exercised in accordance with the General Data Protection Regulation.
Changes to our privacy policy
Any changes we make to our privacy policy in the future will be published on this page and, if necessary, notified by email. There is no obligation to notify you of such changes.
About us
For the purposes of the General Data Protection Regulation, the controller is:
COSMETRADER Sp. z o.o. Obywatelska 2a, 80-259 Gdańsk
EN 
PL